Grievance Redressal & Complaints

Grievance Redressal Process

1. In case of any dispute/ grievance, request to first write to our Principal Officer whose details are given below. We would like to address your query/ grievance via mutual engagement.
   Name – Resha Mehta
   Mail – [email protected]
   Tel – +91-7400241555
2. You may also alternatively feel free to lodge a complaint with SEBI’s SCORES portal – //scores.sebi.gov.in
3. We, Investment Advisor, undertake to co-operate in redressing grievances of the client in respect of advisory services.
4. The client and investment advisor shall refer any claims/ or disputes, to arbitration in accordance with the Arbitration and Conciliation Act, 1996.

Complaint Data

Data for the month ending November, 2024

Sr.No	Received From	Pending At the End of Last month	Received	Resolved*	Total Pending	Pending Complaints >3 months	Average Resolution time^ (In days)
1	Directly from Investors	0	0	N/A	0	0	N/A
2	SEBI (SCORES)s	0	0	N/A	0	0	N/A
3	Other Sources (If any)	0	0	N/A	0	0	N/A
	Grand Total	0	0	N/A	0	0	N/A

^ Average Resolution time is the sum total of time taken to resolve each complaint in days, in the current month divided by total number of complaints resolved in the current month.

Trend of monthly disposal of complaints

Sr.No.	Month	Carried forward from previous month	Received	Resolved*	Pending#
1	April, 2021	0	0	N/A	0
2	May, 2021	0	0	N/A	0
3	June, 2021	0	0	N/A	0
4	…………….	0	0	N/A	0
5	November, 2024	0	0	N/A	0
	Grand Total	0	0	N/A	0

*Inclusive of complaints of previous months resolved in the current month.
#Inclusive of complaints pending as on the last day of the month.

Trend of annual disposal of complaints

Sr.No	Year	Carried forward from previous year	Received	Resolved*	Pending#
1	2018-19	0	0	N/A	0
2	2019-20	0	0	N/A	0
3	2020-21	0	0	N/A	0
4	2021-22	0	0	N/A	0
5	2022-23	0	0	N/A	0
6	2023-24	0	0	N/A	0